Privacy notice for your FlowHRMS account
Flowacord will use the personal data listed below to create and run your FlowHRMS account and free trial. This notice says what we collect, why, how long we keep it, and how to withdraw consent or use your rights.
Version 1
Who is responsible
Flowacord provides FlowHRMS (https://hrms.flowacord.com), an attendance, leave, task and payroll-input system for businesses. For the personal data you give us about yourself when you register, Flowacord is the Data Fiduciary under the Digital Personal Data Protection Act, 2023.
The personal data we collect and why
| Personal data | Why it is used |
|---|---|
| Your name | To identify you in the account and in messages we send you. |
| Your email address | To sign you in, verify the address, and send account, trial and security messages. |
| Your mobile number | To contact you about your account and give support. |
| Your role in the company | To set up your access correctly. |
| Company name, staff count, industry and address (pincode, city, state) | To set up the company account. This is personal data where it identifies you, for example as a sole proprietor. |
| How you heard about us (optional) | To understand which ways of finding FlowHRMS work. |
| IP address, device and browser details, and the time you registered and consented | For security and fraud prevention, and to keep proof of the consent you give on this page. |
The service
FlowHRMS lets a business record attendance (with location only at check-in and check-out), leave, tasks and proof of work, and prepare payroll inputs and payslips. New companies start with a 30-day free trial; continuing afterwards requires a paid plan.
How long we keep it
We keep your account data while your account is open. After it is closed we erase or anonymise it within 90 days, except what the law requires us to keep (for example tax and accounting records) and the record of your consent, which we keep for as long as we may need to show that we obtained it.
Who we share it with
We do not sell your personal data. Service providers who host and operate FlowHRMS for us — cloud hosting, database and sign-in, and email delivery — process it on our instructions under contract. We disclose data to authorities only where the law requires it.
Your rights and how to use them
Under the Digital Personal Data Protection Act, 2023 you may:
- ask for a summary of the personal data we hold about you and how it is used;
- ask us to correct, complete or update it;
- ask us to erase it, where it is no longer needed and the law does not require us to keep it;
- withdraw your consent at any time — as easily as you gave it — from Account → Privacy & consent after signing in, or by writing to us;
- nominate another person to exercise these rights if you die or become unable to;
- raise a grievance with us. We respond within 90 days.
If you withdraw consent
Withdrawing consent for product updates only stops those messages. Withdrawing consent for running your account means we stop processing your data for it and close the account; your company's data is then handled as described in the Terms of Service. Processing done before you withdrew remains lawful.
Questions, grievances and complaints
Contact our Grievance Officer, Flowacord: help@flowacord.com, +91 89088 88880. Signed-in users can also raise a request from Account → Privacy & consent.
If you are not satisfied with our response, you may complain to the Data Protection Board of India through the online process it provides. Current details are published by the Ministry of Electronics and Information Technology at https://www.meity.gov.in.
Language
This notice is available in English. To receive it in any language listed in the Eighth Schedule to the Constitution of India, write to us.