Registering a company on FlowHRMS

Who is responsible for employees' data

Your company will enter and collect its employees' personal data in FlowHRMS — names and contact details, attendance times, location at the moment of check-in and check-out (and at each field-visit tap, if your company uses field visits), leave, tasks and photos, salary and payslips, and documents. For that data your company is the Data Fiduciary under the Digital Personal Data Protection Act, 2023. Flowacord processes it only on your company's instructions, as its Data Processor, under the Terms of Service. Those instructions include giving support: named Flowacord staff may open your company's FlowHRMS account to help you, fix problems, and maintain and improve the service, and may change your company's data where that is needed. Each time they do is recorded, and changes they make appear in your company's activity log as "Flowacord support".

FlowHRMS shows every employee a notice describing this processing when they activate their account, and records their acknowledgement. Your company remains responsible for having a lawful basis for its processing and for answering its employees' requests about their records.

Children

FlowHRMS is not for use by anyone under 18 without verifiable consent of a parent or lawful guardian. Do not add an employee under 18 unless your company has that consent.

Questions, grievances and complaints

Contact our Grievance Officer, Flowacord: help@flowacord.com, +91 89088 88880. Signed-in users can also raise a request from Account → Privacy & consent.

If you are not satisfied with our response, you may complain to the Data Protection Board of India through the online process it provides. Current details are published by the Ministry of Electronics and Information Technology at https://www.meity.gov.in.